Showing posts with label broadband. Show all posts
Showing posts with label broadband. Show all posts

Tuesday, 23 February 2010

EPIC FAIL - TELECOM


Well we are underwhelmed. We looked at our last bill and it appears we got a measly 12 bucks credit for the last little XT meltdown.

So we went onto the Telecom web site to find out what was the latest news this time . Down in the bottom right hand corner is a wee XT button taking you to a statement re the outage. It was almost too small to register...

Sorry PR 101 - It should have been the dominant feature of the home page. Why no direct texts saying sorry? We don't feel that this is a personal response - rather a mass apology. It would have been so easy for them to make it a little more personal..
We do not want any more Telecom people ringing to tell us that a switch to XT will mean will save money..We only stay with Telecom because of the coverage. We wont upgrade the blackberry to the XT system until we are convinced its safe so have to endure the outrageous bills on the old system. 3 Telecom salespeople have said that we will save $100 a month upgrading to XT so we are being financially disadvantaged by the lack of integrity in the XT system because we are forced to delay the change over.

We expect more.

Sorry Telecom.. we remain unimpressed.....

Tuesday, 7 April 2009

RUDD FOLLOWS KEY

Now there was a bit of talk a few weeks back of Key stealing ideas from Rudd.

However today our Aussie mates have borrowed one of our best ideas and called it their own.

They have largely replicated Steven Joyces forward thinking broadband proposal


Good Stuff

Wednesday, 25 March 2009

JOHN KEY BREAKFAST

Full marks to the energetic and wise Charles Finny and the Wellington Chamber for putting on the breakfast address by John Key this morning . It was inspiring and as we walked down the waterfront on the way back to work - people were enthusiastically talking about Key and his message.

The venue was good - the breakfast was the antithesis of the healthy eating healthy action breakfast of the past. hash browns, cheese filled franks, bacon and a cheese filled omelette and white toast bread with a passing reference to healthy food in the form of a cooked tomato and a lilliputian bowl of bircher meusli.

Starters were heaving baskets of danish pasteries. Bliss.

Anyway - to the serious stuff. Key reiterated that he thinks we are well placed to weather the global financial storm. Our banks are some of the most solid in the world and they are still lending.

Our economy is based on exporting food and we are well regarded as producers of excellent food so that will stand us in good stead.

And the government is peeling back all the government restrictions on business growth such as the RMA and other regulatory impediments.

And they are refocussing the public service effort into areas that have an impact. No more "hug a polar bear campaigns" that sounded good but were bloody useless ( we resisted the urge to rush up to the stage and give him a hug at that point)

And he said that Broadband roll out plan is to be announced by Stephen Joyce in the next few days.

All good stuff and a very pleasant way to start the day. We met some very nice people and John stopped at our table to talk to a lovely woman about a helicopter trip. He really is a good bugger.

Friday, 27 February 2009

BROADBAND - 101 - WHAT ARE THE POSSIBILITIES

This article was published by David Ware the Managing Director of Teamtalk - a listed Telco that also owns CityLink and Araneo. It sets out the possibilities of Broadband and the pitfalls of some of the options and gives a glimpse of the future.

Sick of hearing about the government’s broadband strategy yet? Well you had better brace yourself because there is a lot more to come. Given that there is one and a half billion dollars of our money up for grabs and the possibility that the Telecommunications industry is going to be stood on its head we shouldn’t be surprised that every lobbyist, every so-called industry expert and every economist worth their salt is coming up with an opinion. It’s a feeding frenzy out there with the telecommunications companies throwing money at these bottom feeders like drunken sailors on shore leave.

The problem is that this stuff really matters. If the government gets its right it will do far more for our economy than all the investments in roads and other infrastructure put together. If they screw up, well they might as well have flushed the $1.5 billion down the toilet.

The broadband zealots will have us believe that putting broadband everywhere will transform our economy, we’ll fly back up the OECD league table and we will all live happily ever after. They tell us we’ll be working in a weightless economy producing software and ‘content’ (to you and me that means making movies, video games and the like). And we will all be video conferencing al the time They quite correctly point to countries like Korea where this transformation has happened.

In the opposing corner you’ll hear luddites shouting that the only thing that this investment will do is make it easier for folks to download pornography.

If the government gets it right then the reality will be somewhere in between. If we screw up the luddites will have the last laugh and will be saying “I told you so”.

So lets take a look at some of the benefits that we can reasonably expect from this investment..

Peter Jackson spent a small fortune getting super high speed Broadband out to his Miramar campus. Its how he links Miramar with Hollywood and it makes it that much easier for him to make his make movies here. Now just imagine if everyone involved in the video production businesses could have access to similar services? The dream that our ad agencies have of producing television commercials for Singapore for example would become a reality. There’s no question that this industry, and web design etc would get a massive boost. The benefits will extend to all sorts of business that use the internet – and unless your are involved you’d be amazed at how much business is dependent on the internet these days.

But what’s in it for the rest of us other than faster access to Trade me?

In the US President Obama wants to make US healthcare more efficient by computerising all health records – we can’t even begin to think about getting these benefits until we’ve got this broadband stuff sorted.

Properly implemented this broadband investment will drive down all telecommunications costs. It’s not just your internet charges that will go down. Cell phone networks for example are built on top of broadband so lower cost broadband will lead to lower cost mobile calls.

The impact on how we educate our kids could be massive. Get it wrong and we could be consigning our economy to a rural backwater.

So this is a big challenge for our government and one they’ve got to get right. Unfortunately its not just a question of deciding where to invest the money. There is a whole bunch of regulatory stuff that needs to sorted at the same time.

The first decision the government will be making is should they invest with the incumbent telecommunications companies or do they look elsewhere. An investment in Telecom for example is the fastest way to get broadband out there but it would do little for price and nothing for innovation. Its simply locking in the status quo and would probably harm us all in the long term.

But if you’re not going with the major operators where do you turn? This stuff isn’t simple, its not like running a bit of water pipe or power cable? Can the small broadband operators be trusted with such a big investment?

The previous government was keen for local government to take a big role in all of this. But not all councils are renowned for their commercial acumen and their ability to innovate and move fast; traits that are essential in broadband operators.

Getting the regulatory scene correct is absolutely vital. Everyone agrees that just tossing in $1.5 billion isn’t enough to make this happen by itself, so the government also needs to clean up the regulatory environment. For example its simply to expensive to dig up every street in the country so accommodations may need to be made with the existing utilities so that operators can run their cables through the pipes that are already in the ground. To date the incumbent telco’s have done a pretty good job of ensuring that the myriad of little regulations that make the telecommunications industry tick are firmly weighted in their favour. Making changes in this area isn’t going to be easy.

So how is the government going so far? Well the good new is that they haven’t tried to shoot from the hip and rush this one. They’ve given the role to Steven Joyce - one of the most commercially savvy ministers we’ve got - and Bill English who is as pragmatic as you can get, and they’ve been doing a lot of listening and little talking. So far so good.

At $1.5 billion, you’ll have to agree its one hell of a role of the dice. And given the importance of this stuff it really is something that everyone needs to get to grips with. This stuff is way to important to be left to the geeks and the spin doctors.

Thursday, 5 February 2009

JOYCE SIGNALS CHANGE OF DIRECTION FOR BROADBAND

While in principle we think that this is a good decision we don't want to see the governments thinking hijacked by Telecom. Joyce is wise to relook at what is needed to give the country the information artery that it needs. There are many smaller players who had built some very good strategic alliances and partnerships that will deliver on the government's aims. Joce should recognise and relate to them easily. What he did in Radio, they have done in the IT community.

We have already posted on the dilemma that has faced the US on this issue and the very good analysis in the New York Times. It is time to think smart, not big, and its time for the government to listen to new voices.

Tuesday, 3 February 2009

INFORMATION SUPERHIGHWAY OR ROAD TO NOWHERE


Part of the US stimulus package is the seemingly laudable goal of funding broadband across the USA.

This article from the NY Times sounds a warning that needs to be heeded by our policy makers.

Tuesday, 21 October 2008

BROADBAND - THE CORNERSTONE OF A NEW AGE

Paul Winton from the Herald has a very good column of the relative merits of both parties broadband policies - its is a good analysis of both policies.

And Mr Farrar has a good take on the article as well here at Kiwiblog