We blogged the other day about the demise of our blackberry trackball. It had a terminal fur ball.
Essentially Telecom's "authorised dealer" was going to charge us $250 to replace and fit a new roller ball. The phone is out of warranty but they refused to supply the drop and load trackball kit. and it would take a week.
We smelled a con. And we were right. We paid $20 including post and package from Arwel in Porirua on Trade Me.Turn around time to get the replacement parts - 48 hours.
Time to take out old bit and put in new bits - 45 seconds - yip you read it right - 45 seconds
It works a treat.
So we will be ringing Telecom tomorrow for some answers.
We will blog in due course.
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